Branch Manager

• • Leadership and Team Management:

    • Provide strong leadership and Guidance to branch staff, including Inside Sales Representatives, Warehouse personnel, and administrative staff.

    • Set performance expectations, conduct regular performance evaluations, and prove coaching and mentoring to ensure the team meets or exceeds targets.

    • Foster a positive work environment and promote teamwork, collaboration, and open communication among staff members.

  • Sales and Customer Service:

    • In coordination with the Regional Sales Manager, develop and implement sales strategies to achieve revenue and growth targets for the branch.

    • Monitor sales activities, rack progress, and analyze sales data to identify trends, opportunities, and areas for improvement.

    • Build and maintain strong relationships with key customers, identify new business opportunities and ensure best in class customer experience.

    • Stay updated on market trends, competitor activities, and customer needs to effectively serve our customers.

  • Operational Management:

    • Oversee all operational aspects of the branch, including inventory management, logistics, and order fulfillment.

    • Ensure efficient and timely processing of customer orders, deliveries, resolution of service issues and maintain a high level of customer satisfaction.

    • Optimize operational processes and systems to improve efficiency, reduce costs, and enhance overall branch performance.

    • Implement and enforce company policies, procedures, and safety guidelines to ensure compliance.

  • Financial Management:

    • Prepare and manage the branch budget, monitor expenses, and analyze financial reports to track profitability and identify areas for cost control.

    • Review and approve pricing, discounts, and credit terms in accordance with company guidelines.

    • Work closely with the finance department to ensure accurate and timely financial reporting.

  • Relationship Management:

    • Develop and maintain strong relationships with suppliers, vendors and other external partners to ensure reliable and cost-effective supply chain management.

    • Collaborate with other branch managers and company executives to share best practices, align strategies, and drive overall company success.

    • Act as the primary point of contact for customer escalations, address complaints, and resolve issues to maintain customer satisfaction.

  • Compliance and Safety:

    • Ensure compliance with all applicable laws, regulations, and industry standards related to wholesale distribution, including safety and environmental regulations.

    • Conduct regular safety audits, promote a culture of safety awareness, and take appropriate measures to address any safety concerns or incidents.

  • Required Skills & Qualifications

    • Sales and customer service skills with a track record of achieving goals.

    • Excellent communication and interpersonal skills.

    • Solid understanding of wholesale distribution operations, logistics, and inventory management.

    • Proficiency in financial analysis and budget management.

    • Ability to analyze data, identify trends, and make data-driven decisions.

    • Strong problem-solving and decision-making abilities.

    • Knowledge of relevant industry regulations and safety standards.

    • Proven experience in leadership role within wholesale distribution or a related industry.

    • Bachelor's degree in business administration, logistics, or related field (preferred)

Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include:

• • Medical, Dental, Vision given on the 1st of the month following 30 days of employment

  • Company-Paid Life Insurance & Disability

  • 401(k) with Company Match

  • Company-Paid Time Off

  • Paid Holidays & Floating Holidays

  • PLUS, ADDITIONAL PERKS!

Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products!

Serving our communities: 

We are also committed to our core value of “using our influence to have a uniquely positive impact” on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence.

We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Amerhart is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.